PART TIME FRONT OF HOUSE & BAR STAFF
An exciting opportunity has arisen to join restaurant operations at Kite at The Red Hart.
We are looking for experienced, energetic and charismatic front of house team members to oversee and deliver service across the restaurant and bar at Kite at The Red Hart.
This is a fast-paced, dynamic role and would suit a confident, diligent individual excited by excellent food, memorable customer experience and the opportunity to significantly contribute to an evolving business. In exchange we offer competitive rates, excellent staff perks and professional development opportunities.
Follow WHW procedure + policies inc. hygiene + safety
Represent the WHW brand at all times
Work collaboratively with the full WHW team
Ensure you are working within EHO guidelines at all times
Contribute to the running of the restaurant, bar and kitchen ensuring the highest standard of service is met and maintained
Make drinks to high level speciation including at events and hires
Ensure food is prepared and served to high-level specification
Manage customer queries, complaints and enquires
Manage customer reservations via our booking software, on the phone and in person
Process food / drink orders and bills
Speak confidently about menu, ingredients and suppliers
Upsell menu, retail, mailing list, private hire and events
Regularly check customer feedback forums i.e. Tripadvisor
Contribute to strategies to improve customer service
Stock / Produce
Assist in daily (and weekly) stock takes + place daily (and weekly) orders
Ensure efficient stock rotation is in place
Building / Maintenance
Clean and maintain full restaurant / bar area inc. regular deep cleans
Help out with pot washing as required
HR + Staff Development
Undertake personal training + development
Attend and contribute to regular staff meetings + training
Level 2 Food Hygiene qualification
Experience of COSHH and HACCP
Personal Licence Holder
Please send a CV and short covering letter outlining your experience and interest in the role to us via email firstname.lastname@example.org. An informal phone conversation about the role can be arranged – please email to coordinate.